Login Trouble

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

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TenaciousJ
Posts: 3
Joined: Wed Aug 09, 2017 6:12 pm

Login Trouble

Post by TenaciousJ » Wed Aug 09, 2017 6:16 pm

I'm unable to click on the login button for the main website.. is there some issue with the server right now that's preventing logins?

To clarify, the login button I'm talking about is not on the main page, but rather after you enter your userid / password, that login button is unavailable.
fernip0w
Posts: 19
Joined: Wed Aug 02, 2017 5:39 pm

Re: Login Trouble

Post by fernip0w » Wed Aug 09, 2017 6:35 pm

Have you tried switching browsers or deleting internet history? maybe that will help?
TenaciousJ
Posts: 3
Joined: Wed Aug 09, 2017 6:12 pm

Re: Login Trouble

Post by TenaciousJ » Wed Aug 09, 2017 6:45 pm

yeah tried 3 browsers, edge, firefox, and chrome - same problem on all 3.
TenaciousJ
Posts: 3
Joined: Wed Aug 09, 2017 6:12 pm

Re: Login Trouble

Post by TenaciousJ » Wed Aug 09, 2017 6:47 pm

I got it... my auto password entry app was using my email address instead of just the username.

Thanks for the help.
fernip0w
Posts: 19
Joined: Wed Aug 02, 2017 5:39 pm

Re: Login Trouble

Post by fernip0w » Wed Aug 09, 2017 6:55 pm

TenaciousJ wrote:I got it... my auto password entry app was using my email address instead of just the username.

Thanks for the help.

Glad you worked it out.
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