my 42coin balance is in the negative -0.00986815 and the amount has not changed even though I am mining using two miners on my account vash111
It does not give me the option to forfit my balance, that option is blanked out. I was charged a huge tx fee before cryptopia lowered the the tx fee a few months back when it got added there. Please help fix my account so I can get payouts in 42coin again.
cant forfit a negative 42coin balance
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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GregoryGHarding
- Posts: 646
- Joined: Sun Apr 16, 2017 3:01 pm
Re: cant forfit a negative 42coin balance
a larger portion of 42coin was paid out to you than what you had at the time, thats why its negative, you owe prohashing the remaining ammount. you cannot remove it without mining and alllocating some earnings to it
Re: cant forfit a negative 42coin balance
oh ok so just keep mining to correct the issue
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: cant forfit a negative 42coin balance
How large is the negative balance? I know for 42 there may be an error in how charging too much of a fee because the value of each coin is so large, and if that's the case I'll lower it and refund you.