No ETH Payout

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JoeTheMiner
Posts: 64
Joined: Wed Nov 19, 2014 10:30 am

No ETH Payout

Post by JoeTheMiner » Sun Jul 02, 2017 11:48 am

Steve/Chris,

I still haven't received my ETH payout that was supposed to be sent over a day ago. Can I please get a status update? The transaction didn't go through and I am losing money because it hasn't been sent.

Joe
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: No ETH Payout

Post by Steve Sokolowski » Sun Jul 02, 2017 12:46 pm

I apologize for this issue. We don't expect to be able to send ETH until this evening because of the DDoS UDP floods. ETH is the only coin that requires UDP to find peers.

Since we didn't meet the one day promise, we'll see what we can do for affected customers depending on exchange rates whenever the payout occurs.
JoeTheMiner
Posts: 64
Joined: Wed Nov 19, 2014 10:30 am

Re: No ETH Payout

Post by JoeTheMiner » Sun Jul 02, 2017 2:01 pm

Steve Sokolowski wrote:I apologize for this issue. We don't expect to be able to send ETH until this evening because of the DDoS UDP floods. ETH is the only coin that requires UDP to find peers.

Since we didn't meet the one day promise, we'll see what we can do for affected customers depending on exchange rates whenever the payout occurs.
Ok great thanks for your help.
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