so I have an issue I only got one payout of 0.00000023 on 3/18/17 of the new 42coin and now my balance on prohashing is showing -0.00989058 negative balance
how can this issue be fixed?
42coin payout issue
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
- Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: 42coin payout issue
You were charged the transaction fee, but I'm pretty sure that it's way too much. 42 is unusual in that it doesn't report the correct wallet balance after sending a payout, which results in us calculating incorrect transaction fees. I'll send you an update soon.
Re: 42coin payout issue
cryptopia lowered the tx fee for 42coin so its way lower now I must have got hit before they lowered the tx fee
Re: 42coin payout issue
is there anyway to fix the negative balance I have?