Hi,
I have been using my rental bot using NiceHash and Prohashing that I wrote and have been a loyal Prohashing member since almost the very beginning of this pool. I noticed just now that the earnings I made today are now showing as forfeit? Not for sure what is going on but that is extremely unfair to me as my hashing is 100% legitimate. I have turned off all mining until this gets fixed as I am losing money. I solved a block of Bitconnect Coin today which was over $87 worth and so I don't understand how I would be seen as withholding shares when the pool earned more than I did. Please let me know. There is obviously a bug somewhere in the code that calculates this. I don't understand this forfeiting feature as it seems like it can only hurt people who don't check their mining earnings as often as I do. Has the pool been having problems with fake miners or something or why has this been introduced? It seems to be causing a lot of havoc. Can you please look into this issue and restore my balance I earned?
Thank you for your help,
Joseph
Forfeited Balance?
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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JoeTheMiner
- Posts: 64
- Joined: Wed Nov 19, 2014 10:30 am
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JoeTheMiner
- Posts: 64
- Joined: Wed Nov 19, 2014 10:30 am
Re: Forfeited Balance?
I noticed now that it is showing it as earned instead of forfeit.
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Forfeited Balance?
Yes, that was an error in the site and has been reversed for all users. I apologize for the issue.
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JoeTheMiner
- Posts: 64
- Joined: Wed Nov 19, 2014 10:30 am
Re: Forfeited Balance?
No problem Chris, I appreciate the quick support!Chris Sokolowski wrote:Yes, that was an error in the site and has been reversed for all users. I apologize for the issue.
Re: Forfeited Balance?
I brought the coins in the purse, and somehow they were lost! How now to return them? and why were they lost?
Florincoin -249.15135093 Forfeited balance
Florincoin -249.15135093 Forfeited balance