Again no Payout and for some reason you deleted my forum account
Wtf ??
user bachel
No Payout plus Forum account Deleted
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: No Payout plus Forum account Deleted
Hi bachel,bachel wrote:Again no Payout and for some reason you deleted my forum account
Wtf ??
user bachel
In the "news" forum, there is a post about how the database for the forums disappeared on Monday, and we had to restore it from backup. We aren't sure what the problem was, but data that was created between the backup date and Monday was lost. You probably created your account then, and we apologize for that. We made the backups occur more frequently to prevent this from having as much impact, should it happen again.
Thanks,
-Steve
Re: No Payout plus Forum account Deleted
No, my account is around 3 weeks old and also had a thread with payout problems that gone as well
still, no payout and have roughly 3 times the threshold in my account
still, no payout and have roughly 3 times the threshold in my account
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: No Payout plus Forum account Deleted
The backup was restored from the end of December, so that's the reason why your account had been lost. Sorry about that. Full backups of the forum server are now made nightly.bachel wrote:No, my account is around 3 weeks old and also had a thread with payout problems that gone as well
still, no payout and have roughly 3 times the threshold in my account
Re: No Payout plus Forum account Deleted
again no payout pls fix
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: No Payout plus Forum account Deleted
Hi bachel,
I understand that you would like to be paid as quickly as possible, and we strive to get our payouts out as quickly as we can. But hopefully you can see that the bitcoin network is overloaded, and therefore we can no longer guarantee a specific time of the day that bitcoin payouts will occur.
We still are able to promise that you will be paid at some point during the 24 hours after money is earned, just not necessarily at the same time every day anymore. The cause is out of our hands; the money coming from the exchanges is being delayed by the network, and we can't get it any faster even if we wanted to pay more. Chris has programs that notify him of problems and which allow him to work on them even before customer complaints are received.
Feel free to point out if a payment hasn't been received at least 24 hours after it was earned. In that case, it would be great if you could include the specific coin that is having problems and the date when you earned the coins. But if a full day hasn't passed, then we ask that you wait until the next midnight, when enough time will have passed so that the unreliable bitcoin network confirms all the money we need to send out to our customers.
I understand that you would like to be paid as quickly as possible, and we strive to get our payouts out as quickly as we can. But hopefully you can see that the bitcoin network is overloaded, and therefore we can no longer guarantee a specific time of the day that bitcoin payouts will occur.
We still are able to promise that you will be paid at some point during the 24 hours after money is earned, just not necessarily at the same time every day anymore. The cause is out of our hands; the money coming from the exchanges is being delayed by the network, and we can't get it any faster even if we wanted to pay more. Chris has programs that notify him of problems and which allow him to work on them even before customer complaints are received.
Feel free to point out if a payment hasn't been received at least 24 hours after it was earned. In that case, it would be great if you could include the specific coin that is having problems and the date when you earned the coins. But if a full day hasn't passed, then we ask that you wait until the next midnight, when enough time will have passed so that the unreliable bitcoin network confirms all the money we need to send out to our customers.
Re: No Payout plus Forum account Deleted
Ok Thanks I have to change my code then because my freaking server sends me a sms after it didnt recive the threashold I set for it after 24h
One other thing the api you provide never shows the total hashrate only the hashrate of each worker will this maybe be fixed ?
because I would like to get all my scrypts hear have to run them at clevermining because of this
One other thing the api you provide never shows the total hashrate only the hashrate of each worker will this maybe be fixed ?
because I would like to get all my scrypts hear have to run them at clevermining because of this