Payouts not Executing

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
Khonsu
Posts: 5
Joined: Sun Jul 31, 2016 12:27 am

Re: Payouts not Executing

Post by Khonsu » Tue Aug 16, 2016 10:50 am

Same, LTC hasn't paid out for me yet either. Hasn't for the last two days.
Top
User avatar
Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Payouts not Executing

Post by Chris Sokolowski » Tue Aug 16, 2016 10:13 pm

Hi. The LTC has been paid. There was a discrepancy in our wallet balances that had to be corrected. I am still working on the 1CR payout since the withdrawal from Poloniex seems to be taking longer than expected.
Top
User avatar
Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Payouts not Executing

Post by Chris Sokolowski » Wed Aug 17, 2016 3:24 pm

1CRedit has not had a new block since August 9. Until there is a new block to process our exchange withdrawal, we can't issue a 1CRedit payout.
Top
bob860
Posts: 9
Joined: Sun Jul 10, 2016 10:33 am

Re: Payouts not Executing

Post by bob860 » Sat Aug 20, 2016 4:02 am

Hi i mined Bitmark on 8/4-8/6 and i still haven't received payment same user name
Top
User avatar
Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Payouts not Executing

Post by Chris Sokolowski » Sat Aug 20, 2016 2:12 pm

Bitmark has had many issues recently. Someone is attacking the network and reversing strings of 50 blocks (and their transactions) at a time. Poloniex, the only exchange that trades Bitmark, has disabled withdrawals for this reason. I will check to see if we have enough money in our wallet, but if not, then you will have to wait until Poloniex re-enables Bitmark withdrawals before we can get the money to you.
Top
bob860
Posts: 9
Joined: Sun Jul 10, 2016 10:33 am

Re: Payouts not Executing

Post by bob860 » Sat Aug 20, 2016 11:18 pm

saw that now thx
Top
User avatar
CritterDog
Posts: 267
Joined: Tue Feb 23, 2016 11:21 am

Re: Payouts not Executing

Post by CritterDog » Thu Sep 01, 2016 6:49 am

Hi,
Monero is not paying out for me.. I Had it set on avoid threshold yesterday did not execute... So got it over the threshold now please check for me, Thanks
Top
gaanthony
Posts: 77
Joined: Mon Feb 01, 2016 7:42 pm

Re: Payouts not Executing

Post by gaanthony » Thu Sep 01, 2016 9:00 pm

LTC didn't payout today.
Top
User avatar
Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Payouts not Executing

Post by Chris Sokolowski » Thu Sep 01, 2016 10:12 pm

Hi. I fixed both Monero and Litecoin. Litecoin didn't pay due to a failed transfer from Cryptopia. Monero didn't pay because one user entered an invalid payout address, which caused the payment transaction to fail for all users. Since Monero doesn't have an integrated way to verify wallet addresses, I set it to issue one transaction per payment so that the only people affected by invalid wallet addresses are the users who entered them.
Top
valta4065
Posts: 22
Joined: Thu Sep 24, 2015 8:16 pm

Re: Payouts not Executing

Post by valta4065 » Wed Sep 14, 2016 11:25 am

DASH not been paying out either
Top
Locked

Return to “System support”