Missing ETH under earnings tab
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Missing ETH under earnings tab
Good evening,
I have been missing ETH under the earnings tab, I still have all the other altcoins being displayed. According to the earnings by coin I am still getting ETH. Is this an error or are things on hold due to the recent DAO fall?
I have attempted removing and adding it but with no luck.
Regards,
I have been missing ETH under the earnings tab, I still have all the other altcoins being displayed. According to the earnings by coin I am still getting ETH. Is this an error or are things on hold due to the recent DAO fall?
I have attempted removing and adding it but with no luck.
Regards,
- Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Missing ETH under earnings tab
Hi. I'm looking into this right now. I will get back to you soon.
Re: Missing ETH under earnings tab
Any news?
- Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Missing ETH under earnings tab
Hi. I think I finally found the cause of the issue. We had an issue last week with Ethereum payouts, and some users were double paid. You happened to be one of the users, so now your Ethereum balance is negative. For some reason, the site does not show live statistics for negative balances. I will correct the issue with balances not appearing when they are negative.
Re: Missing ETH under earnings tab
Awesome, thanks for looking into it. Glad all is working well then
- Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Missing ETH under earnings tab
I will fix the display issue tonight. I will let you know when it is fixed.