Email support ticket issue announcement
Forum rules
The News forum is only for updates about the Prohashing pool.
Replies to posts in this forum should be related to the news being announced. If you need support on another issue, please post in the forum related to that topic or seek one of the official support options listed in the top right corner of the forums page or on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
The News forum is only for updates about the Prohashing pool.
Replies to posts in this forum should be related to the news being announced. If you need support on another issue, please post in the forum related to that topic or seek one of the official support options listed in the top right corner of the forums page or on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Sarah Manter
- Posts: 639
- Joined: Fri Aug 13, 2021 11:15 am
- Contact:
Email support ticket issue announcement
An upgrade to our support system on September 30th inadvertently caused some emails submitted then to help@prohashing.com to bounce back as undeliverable. We have now corrected the issue. If you have tried to contact or respond to PROHASHING customer support through help@prohashing.com at some point since September 30th and did not receive a response, we respectfully request that you resubmit your ticket/response.
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Sarah Manter
- Posts: 639
- Joined: Fri Aug 13, 2021 11:15 am
- Contact:
Re: Email support ticket issue announcement
We're receiving some emails but not others. For the time being, please submit support requests through the support button in the footer of the PROHASHING website.