No ETH Payouts for 2 days

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
Soggydan
Posts: 11
Joined: Tue Jul 04, 2017 4:26 am

No ETH Payouts for 2 days

Post by Soggydan » Sun Mar 13, 2022 6:53 am

Hi Guys

Been running ETH payouts daily to Coinbase for a few weeks with no issues, but payouts for 12th and 13th have just stacked up.

can you check any issues please
Top
Soggydan
Posts: 11
Joined: Tue Jul 04, 2017 4:26 am

Re: No ETH Payouts for 2 days

Post by Soggydan » Sun Mar 13, 2022 7:31 pm

its now paid out, thanks
Top
rcataldo
Posts: 8
Joined: Sat Mar 19, 2022 1:57 pm

Re: No ETH Payouts for 2 days

Post by rcataldo » Sat Mar 19, 2022 2:02 pm

HI,

Did this stay fixed for you? I am having the same problem with automatic payout to Coinbase - no payouts (eth -> CRO) for almost 5 days.

Thanks!
Top
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: No ETH Payouts for 2 days

Post by Steve Sokolowski » Sun Mar 20, 2022 7:10 am

There are some customers who Coinbase is delaying payouts to for "security reasons." For those customers, we are required to wait 72 hours, but the payouts eventually are processed by Coinbase.

We don't know why these particular customers are affected; it is probably caused by internal Coinbase security procedures. If you are affected, you'll still be paid, just after the 72-hour delay. Chris has also submitted a support ticket to Coinbase, but he has yet to hear back from them, and will let you know when they reply.
Top
rcataldo
Posts: 8
Joined: Sat Mar 19, 2022 1:57 pm

Re: No ETH Payouts for 5 days

Post by rcataldo » Sun Mar 20, 2022 3:19 pm

Thanks so much for your reply, Steve. I noticed Coinbase did a maintenance last night, too - that probably didn't help. Guess we'll hang in there and see what happens.
Top
Kaffiend
Posts: 34
Joined: Tue Jul 27, 2021 2:28 pm

Re: No ETH Payouts for 2 days

Post by Kaffiend » Sun Mar 20, 2022 3:26 pm

Also double check your coinbase payouts are activated on prohashing payout page. With the maintenance all my coinbase payouts were turned off and had to be re-enabled.
Top
rcataldo
Posts: 8
Joined: Sat Mar 19, 2022 1:57 pm

Re: No ETH Payouts for 2 days

Post by rcataldo » Sun Mar 20, 2022 6:46 pm

Thanks for the tip. My payouts are still activated, so the problem lies elsewhere...
Top
rcataldo
Posts: 8
Joined: Sat Mar 19, 2022 1:57 pm

Re: No ETH Payouts for 6 days

Post by rcataldo » Mon Mar 21, 2022 4:07 pm

Forgot to mention, payouts have been normal (daily) for months. Last payout (eth -> CRO) to Coinbase was March 14. Thanks in advance for any feedback or help.
Top
rcataldo
Posts: 8
Joined: Sat Mar 19, 2022 1:57 pm

Re: No ETH Payouts for 2 days

Post by rcataldo » Mon Mar 21, 2022 7:15 pm

Update: just got payout of entire balance, thanks.
Top
rcataldo
Posts: 8
Joined: Sat Mar 19, 2022 1:57 pm

Re: No ETH Payouts for 7 days

Post by rcataldo » Fri Aug 26, 2022 12:08 pm

Looks like this is happening again. Last payout (eth -> CRO) to Coinbase was August 19.
Top
Locked

Return to “System support”