Unfortunately, our support ticketing system is experiencing technical problems. Chris spent the entire night last night trying to debug why our chatwoot system is not loading the "unassigned" ticket queue. He believes there is a bug in chatwoot where specific content in an E-Mail message causes all messages to be unable to displayed, but we are unable to determine the cause at this point.
Chris was able to resolve the issue temporarily last night, but it returned this morning. We aren't able to access the support tickets until this issue is resolved. I apologize for the issue, and Chris is working 100% of his hours to try to determine why the ticketing system isn't displaying messages.
Ticketing system experiencing technical problems
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The News forum is only for updates about the Prohashing pool.
Replies to posts in this forum should be related to the news being announced. If you need support on another issue, please post in the forum related to that topic or seek one of the official support options listed in the top right corner of the forums page or on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Steve Sokolowski
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Sarah Manter
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Re: Ticketing system experiencing technical problems
This issue has been corrected.