Mini-DOGE Hashrate Impacted With Backup Pool Configured

[daringone]

Hey all, newbie here!

I recently purchased a Goldshell Mini-DOGE after sitting on the sidelines for a long time. I ran into a weird issue where it seems that if I have a backup pool configured, my hashrate gets HAMMERED for some reason. It's a roughly 33% increase (clearly very significant) as long as I simply remove the backup pool. Anyone else running into this? Is there a fix, or do I just have to manually fix this in the event something bad happens with Prohashing?

[NearlyDeparted]

I am able to replicate this with 2 Goldshell Mini-Doge miners. I first setup both miners identical.
As a side note, I also have a futurebit Apollo LTC that does NOT have a problem with multiple pools as backups.

3 pools: Prohashing(Proswitching-Verified), LitecoinPool(PPS), and ViaBTC(PPLNS)
I normally have the miners on LitecoinPool and have been testing ViaBTC. Both of those pools had a steady 185MH average at the pool and internal.
I switched Prohashing to the top (main pool) and both miners could only get to 126MH max, as low as 90MH at the pool, showing 135MH on the internal.

Once I removed all other pools, Prohashing and the internal dashboards, improved. internal miners dashboards were showing the normal 185-190MH, with the pool dashboard page moving around 160-230MH.
I need to let the new Prohashing only setup run for at least a full week to see a real average, but its a large difference.

[Sarah Manter]

I am able to replicate this with 2 Goldshell Mini-Doge miners. I first setup both miners identical.
As a side note, I also have a futurebit Apollo LTC that does NOT have a problem with multiple pools as backups.

3 pools: Prohashing(Proswitching-Verified), LitecoinPool(PPS), and ViaBTC(PPLNS)
I normally have the miners on LitecoinPool and have been testing ViaBTC. Both of those pools had a steady 185MH average at the pool and internal.
I switched Prohashing to the top (main pool) and both miners could only get to 126MH max, as low as 90MH at the pool, showing 135MH on the internal.

Once I removed all other pools, Prohashing and the internal dashboards, improved. internal miners dashboards were showing the normal 185-190MH, with the pool dashboard page moving around 160-230MH.
I need to let the new Prohashing only setup run for at least a full week to see a real average, but its a large difference.

Hey all, newbie here!

I recently purchased a Goldshell Mini-DOGE after sitting on the sidelines for a long time. I ran into a weird issue where it seems that if I have a backup pool configured, my hashrate gets HAMMERED for some reason. It's a roughly 33% increase (clearly very significant) as long as I simply remove the backup pool. Anyone else running into this? Is there a fix, or do I just have to manually fix this in the event something bad happens with Prohashing?

Would you be willing to let us use your Mini-Doge miners for a remote desktop connection to connect to the test system and figure out what's wrong? We don't have this specific hardware to be able to reproduce the issue and will pay for the time your workers are losing money directed at the test system.

[NearlyDeparted]

Would you be willing to let us use your Mini-Doge miners for a remote desktop connection to connect to the test system and figure out what's wrong? We don't have this specific hardware to be able to reproduce the issue and will pay for the time your workers are losing money directed at the test system.

I could help out with that. Let me know what you need on my side and when.

[Sarah Manter]

Would you be willing to let us use your Mini-Doge miners for a remote desktop connection to connect to the test system and figure out what's wrong? We don't have this specific hardware to be able to reproduce the issue and will pay for the time your workers are losing money directed at the test system.

I could help out with that. Let me know what you need on my side and when.

Awesome! Can you please submit a Website Chat Support ticket stating that you're willing to let us use your Mini-Doge miners for a remote desktop connection to the test system? Then we can get you connected with the engineer who will be doing the testing.