Storj, ctsi,.iotex and possibly others are in error

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Xel
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Joined: Fri Nov 12, 2021 5:31 pm

Storj, ctsi,.iotex and possibly others are in error

Post by Xel » Fri Dec 17, 2021 2:29 am

Is anyone looking into this?

At least 3 of the latest coins that have been added can't be mined because they are in error. :(


Please tell me this is being worked out. It's been weeks for iotex which could only be mined 1 day Just like ctsi and storj.
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Sarah Manter
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Re: Storj, ctsi,.iotex and possibly others are in error

Post by Sarah Manter » Fri Dec 17, 2021 7:27 am

When coins are in error, it is generally due to exchanges being in error, which Prohashing has no control over. IoTeX because it has been in error through the exchange since shortly after we added it to the payout options. The other two, ctsi and storj, I'm not seeing errors on. They should be available for payouts. If experiencing issues with these two, can you please put in a support ticket so that we can look into this with you?
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Xel
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Joined: Fri Nov 12, 2021 5:31 pm

Re: Storj, ctsi,.iotex and possibly others are in error

Post by Xel » Fri Dec 17, 2021 9:50 am

I stopped mining storj and ctsi because the payouts never went though after 2 days. I just checked them both again and they are listed as cannot be.mined.
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Sarah Manter
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Re: Storj, ctsi,.iotex and possibly others are in error

Post by Sarah Manter » Fri Dec 17, 2021 12:06 pm

Xel wrote: ↑Fri Dec 17, 2021 9:50 am I stopped mining storj and ctsi because the payouts never went though after 2 days. I just checked then both and they are listed as cannot be.mined.
They're payout coins. You would mine whatever coin your worker is able to mine and then set them to your payout proportions to be paid out in them.
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Xel
Posts: 12
Joined: Fri Nov 12, 2021 5:31 pm

Re: Storj, ctsi,.iotex and possibly others are in error

Post by Xel » Fri Dec 17, 2021 3:18 pm

Sarah I understand, long time customer. Several miners online.

I have a balance and it hasn't paid out once since the listing. I have opened a ticket via email.
Thank you.
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