Not counting shares

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ShibaMachine
Posts: 12
Joined: Sat Dec 04, 2021 12:21 pm

Not counting shares

Post by ShibaMachine » Sat Dec 04, 2021 12:25 pm

Hello, My dashboard is not showing updated share counts as they come in. My workers are collecting shares, but it has not moved my daily total. Please advise.
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tiermann
Posts: 2
Joined: Sat Dec 04, 2021 12:49 pm

Re: Not counting shares

Post by tiermann » Sat Dec 04, 2021 12:52 pm

Same. Hasn't moved today
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ShibaMachine
Posts: 12
Joined: Sat Dec 04, 2021 12:21 pm

Re: Not counting shares

Post by ShibaMachine » Sat Dec 04, 2021 12:58 pm

I submitted a ticket, Mine stopped at 10:30 a.m. CST. 100% mining efficiency. Not cool...
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Sarah Manter
Posts: 639
Joined: Fri Aug 13, 2021 11:15 am
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Re: Not counting shares

Post by Sarah Manter » Sat Dec 04, 2021 1:09 pm

tiermann wrote: ↑Sat Dec 04, 2021 12:52 pm Same. Hasn't moved today
ShibaMachine wrote: ↑Sat Dec 04, 2021 12:58 pm I submitted a ticket, Mine stopped at 10:30 a.m. CST. 100% mining efficiency. Not cool...
ShibaMachine wrote: ↑Sat Dec 04, 2021 12:25 pm Hello, My dashboard is not showing updated share counts as they come in. My workers are collecting shares, but it has not moved my daily total. Please advise.
Hello, and thanks for bringing this to our attention. Our share inserters locked up around 12PM causing the live data to stop updating. Chris restarted them, and the shares are catching up. No money was lost. Please submit a ticket/respond to your current ticket if, in a bit, you are still seeing issues with your dashboard.
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tiermann
Posts: 2
Joined: Sat Dec 04, 2021 12:49 pm

Re: Not counting shares

Post by tiermann » Sat Dec 04, 2021 1:11 pm

Thanks! :D
They're coming in now pretty quickly.
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ShibaMachine
Posts: 12
Joined: Sat Dec 04, 2021 12:21 pm

Re: Not counting shares

Post by ShibaMachine » Sat Dec 04, 2021 1:24 pm

Thank you! Same here, coming in quick. (Wish I could get this speed all the time...LOL)
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