Coinbase Account Disconnects

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
Xel
Posts: 12
Joined: Fri Nov 12, 2021 5:31 pm

Coinbase Account Disconnects

Post by Xel » Fri Nov 12, 2021 5:41 pm

For the third time this year Payouts has disconnected from Coinbase and jacked my payouts all up for a few days until I get it all sorted out. Is this normal? Does CB disconnect every 3 months or something like that? Just wondering, it's getting to be a headache. :cry:
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Coinbase Account Disconnects

Post by Steve Sokolowski » Sat Nov 13, 2021 6:29 am

Xel wrote: Fri Nov 12, 2021 5:41 pm For the third time this year Payouts has disconnected from Coinbase and jacked my payouts all up for a few days until I get it all sorted out. Is this normal? Does CB disconnect every 3 months or something like that? Just wondering, it's getting to be a headache. :cry:
I apologize, but I'm a little confused.

In your other post, you stated that you didn't want to create an account, and therefore could not see the payout options. Here, you said that you're having issues with Coinbase disconnecting every three months, implying that (with four three month periods) you have had an account for at least one year.

Could you clarify?
Xel
Posts: 12
Joined: Fri Nov 12, 2021 5:31 pm

Re: Coinbase Account Disconnects

Post by Xel » Sat Nov 13, 2021 7:48 am

Haha. Sorry Steve I see how that can be confusing. I didn't want to create Forum account but I did to inquire about the disconnect issue. I've been a PH and CB customer both for some time. PH seems to disconnect my Coinbase connection every 3 months. Or maybe it Coinbase disconecting from PH.
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Coinbase Account Disconnects

Post by Steve Sokolowski » Sat Nov 13, 2021 9:53 am

Xel wrote: Sat Nov 13, 2021 7:48 am Haha. Sorry Steve I see how that can be confusing. I didn't want to create Forum account but I did to inquire about the disconnect issue. I've been a PH and CB customer both for some time. PH seems to disconnect my Coinbase connection every 3 months. Or maybe it Coinbase disconecting from PH.
If you had US dollar payouts through Coinbase connected, these payouts were discontinued this week, and perhaps that could be the cause of your problem. You should use direct bank account payouts now, which do not lose fees to Coinbase.
Locked