Today's totals are zero despite workers connected

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
User avatar
Mastermind007
Posts: 109
Joined: Wed Aug 25, 2021 2:02 pm

Re: Today's totals are zero despite workers connected

Post by Mastermind007 » Mon Oct 11, 2021 9:13 am

Mine is Mastermind007
Top
User avatar
Sarah Manter
Posts: 639
Joined: Fri Aug 13, 2021 11:15 am
Contact:
Contact Sarah Manter

Re: Today's totals are zero despite workers connected

Post by Sarah Manter » Mon Oct 11, 2021 9:24 am

Mastermind007 wrote: ↑Mon Oct 11, 2021 8:38 am Has anyone submitted a ticket for this?

I don't what to submit another one if already done. Just refer support to this thread if you have an open ticket.
I don't believe this has been submitted yet. If you can please submit a ticket that would be great!
Top
User avatar
Mastermind007
Posts: 109
Joined: Wed Aug 25, 2021 2:02 pm

Re: Today's totals are zero despite workers connected

Post by Mastermind007 » Mon Oct 11, 2021 9:33 am

Sarah Manter wrote: ↑Mon Oct 11, 2021 9:24 am
Mastermind007 wrote: ↑Mon Oct 11, 2021 8:38 am Has anyone submitted a ticket for this?

I don't what to submit another one if already done. Just refer support to this thread if you have an open ticket.
I don't believe this has been submitted yet. If you can please submit a ticket that would be great!
Email has been sent to help@prohashing.com with a link to this thread as well as a description of the issues.
Top
Niels0210
Posts: 5
Joined: Mon Oct 11, 2021 6:25 am

Re: Today's totals are zero despite workers connected

Post by Niels0210 » Mon Oct 11, 2021 9:35 am

My user name is Niels0210
Top
Niels0210
Posts: 5
Joined: Mon Oct 11, 2021 6:25 am

Re: Today's totals are zero despite workers connected

Post by Niels0210 » Mon Oct 11, 2021 9:37 am

My username is Niels0210
Top
User avatar
Sarah Manter
Posts: 639
Joined: Fri Aug 13, 2021 11:15 am
Contact:
Contact Sarah Manter

Re: Today's totals are zero despite workers connected

Post by Sarah Manter » Mon Oct 11, 2021 9:40 am

Mastermind007 wrote: ↑Mon Oct 11, 2021 9:33 am
Sarah Manter wrote: ↑Mon Oct 11, 2021 9:24 am
Mastermind007 wrote: ↑Mon Oct 11, 2021 8:38 am Has anyone submitted a ticket for this?

I don't what to submit another one if already done. Just refer support to this thread if you have an open ticket.
I don't believe this has been submitted yet. If you can please submit a ticket that would be great!
Email has been sent to help@prohashing.com with a link to this thread as well as a description of the issues.
Thanks!
Top
User avatar
dragthor-1
Posts: 7
Joined: Mon Sep 13, 2021 12:40 pm
Location: New Jersey

Re: Today's totals are zero despite workers connected

Post by dragthor-1 » Mon Oct 11, 2021 9:49 am

mine username is dragthor
Top
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Today's totals are zero despite workers connected

Post by Steve Sokolowski » Mon Oct 11, 2021 9:57 am

This issue has been resolved. Performance improvements issued yesterday to address Salad's joining the pool led to an unknown price for GoByte causing a group of shares to be rejected over and over.

The system is expected to make a full recovery within the hour.
Top
User avatar
BMChris
Posts: 60
Joined: Fri May 14, 2021 8:10 pm

Re: Today's totals are zero despite workers connected

Post by BMChris » Mon Oct 11, 2021 10:01 am

Working now thanks :)

Will we lose what we mined so far today?
Top
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Today's totals are zero despite workers connected

Post by Steve Sokolowski » Mon Oct 11, 2021 10:04 am

BMChris wrote: ↑Mon Oct 11, 2021 10:01 am Working now thanks :)

Will we lose what we mined so far today?
No. As stated in the earlier post, the system is expected to make a full recovery within the hour. Long ago, we added a failsafe where un-inserted shares are queued in memory. Shares are catching up at a rate of 4000 per second.
Top
Locked

Return to “System support”