Trusted Mining signup not working

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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

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qualan
Posts: 2
Joined: Wed Sep 29, 2021 9:32 am

Trusted Mining signup not working

Post by qualan » Wed Sep 29, 2021 9:35 am

successfully went through authenteq several times on different browsers. when it returns to prohashing it says 'retrieving verification data.' and then it just goes back to step 1, start verification.
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Trusted Mining signup not working

Post by Steve Sokolowski » Wed Sep 29, 2021 11:15 am

qualan wrote: Wed Sep 29, 2021 9:35 am successfully went through authenteq several times on different browsers. when it returns to prohashing it says 'retrieving verification data.' and then it just goes back to step 1, start verification.
Could you submit a support ticket? We're not aware of any widespread issues, so we'll need to get account-specific data and discuss private information. We'll be glad to investigate.
qualan
Posts: 2
Joined: Wed Sep 29, 2021 9:32 am

Re: Trusted Mining signup not working

Post by qualan » Fri Oct 01, 2021 11:32 am

ah, i found the support section in the middle of the home page after the fold. the forum was the only thing i could find when i looked the first time :-)
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