USDCoin has now piled up in my account for 4 days without paying out after paying out fine previously (direct to Coinbase).
Also, the Forgot Password link in the Support portal doesn't actually send the reset email - hence no ability to file a ticket.
If someone knows the ProHashing support team's handle, can you tag here?
USDCoin not paying out (4 days+)
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
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For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
- Steven Godshall
- Posts: 94
- Joined: Tue Mar 03, 2020 11:04 am
Re: USDCoin not paying out (4 days+)
Thanks for reporting, USDC Coinbase payouts should go out within a few hours.
I could not reproduce an issue with the support portal's password reset emails. Could be an issue with your spam filter or email provider, but you could alternatively just try signing up for a new support account.
I could not reproduce an issue with the support portal's password reset emails. Could be an issue with your spam filter or email provider, but you could alternatively just try signing up for a new support account.