Receiving payouts in non-chosen coins
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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wordbuilder
- Posts: 6
- Joined: Tue May 18, 2021 8:52 pm
Receiving payouts in non-chosen coins
I'm still receiving payouts in coins (i.e., OmiseGO and Bitcoin Cash) that I had chosen in the past but had set to zero in the Proportions part of Payout Settings. The payouts kept happening for several days, so I went so far as to forfeit the tiny amounts of those coins I somehow earned even with them set to zero. Still, that didn't resolve the issue. All of the undesired coins were removed from Payout Settings but two showed back up. Today, I was able to forfeit OmiseGO and have it once again removed from the list. However, Bitcoin Cash is now stuck in the list and the Forfeit option isn't available even though the Target Proportion is set to zero. So, how do I get rid of Bitcoin Cash and keep it and OmiseGO and all other undesired coins from showing back up in my earnings?
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Receiving payouts in non-chosen coins
This issue is likely related to the problem described at viewtopic.php?f=4&p=29083#p29083.
I'll direct you there for more information.
I'll direct you there for more information.
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wordbuilder
- Posts: 6
- Joined: Tue May 18, 2021 8:52 pm
Re: Receiving payouts in non-chosen coins
Thank you, Steve. Once the memory issues are fixed, will the payouts to non-desired coins cease?Steve Sokolowski wrote: ↑Tue Jun 08, 2021 9:43 am This issue is likely related to the problem described at viewtopic.php?f=4&p=29083#p29083.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Receiving payouts in non-chosen coins
We think so, but I assigned a ticket to Steven to investigate this issue in case it is caused by a different problem.
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wordbuilder
- Posts: 6
- Joined: Tue May 18, 2021 8:52 pm
Re: Receiving payouts in non-chosen coins
Thank you, Steve. I noticed all but 3 of my chosen coins are "Currently disabled or in error" this morning so I figured some work must be going on behind the scenes.