Cannot log into my account
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Cannot log into my account
I have not used Prohashing for more than three years. Now I cannot login to my account. It did accept username and password once, but since then nothing has happened. I also need to reset 2FA. What should i do? Would it be better to open a new account? I'm just worried that I would not be able to open a new account as my credential could most likely still be used on the old account.
- tucsondirect
- Posts: 73
- Joined: Mon Jul 20, 2015 8:05 pm
Re: Cannot log into my account
Reach out to steve from your original fourm account and see if you can authenticate with him, It would be helpful if you were prepared with all info about your account that you could remember ... such as payout addresses and so on... but otherwise yes.. create a new account