Individual Workers Pane Broken

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azereki
Posts: 9
Joined: Sun Feb 14, 2021 3:09 pm

Individual Workers Pane Broken

Post by azereki » Tue Mar 30, 2021 4:29 pm

The individual workers pane in my Dashboard and Mining pages consistently looks like this after logging in or refreshing. Sometimes it goes back to normal on its own, but usually it remains in this state:
Image
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Individual Workers Pane Broken

Post by Steve Sokolowski » Wed Mar 31, 2021 6:53 am

We're not aware of any widespread issues, so please submit a support ticket and we'll be glad to try to track down what's going wrong in your particular case.
RCMco
Posts: 23
Joined: Mon Feb 13, 2017 5:50 pm

Re: Individual Workers Pane Broken

Post by RCMco » Wed Mar 31, 2021 8:50 am

I am having the same issue. I will submit a ticket.
juddmeinders
Posts: 5
Joined: Wed Feb 24, 2021 3:31 pm

Re: Individual Workers Pane Broken

Post by juddmeinders » Thu Apr 01, 2021 11:17 am

I'm also having the issue, can you post a link to the issue and I'll +1?
bonedout
Posts: 5
Joined: Mon Mar 15, 2021 10:44 am

Re: Individual Workers Pane Broken

Post by bonedout » Thu Apr 01, 2021 1:58 pm

happened with me last night but a refresh made it go away again
chasran01
Posts: 13
Joined: Tue Feb 09, 2021 10:53 am

Re: Individual Workers Pane Broken

Post by chasran01 » Thu Apr 01, 2021 6:53 pm

This has happened before, and each time it did, I noticed packet loss against Prohashing.com, but my other sites were fine. A refresh cleared it up a few moments later. Happens quite a bit during PPLNS and leaving the page open for a long time. Does not impact production or mining, however.
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Individual Workers Pane Broken

Post by Steve Sokolowski » Thu Apr 01, 2021 8:49 pm

chasran01 wrote: Thu Apr 01, 2021 6:53 pm This has happened before, and each time it did, I noticed packet loss against Prohashing.com, but my other sites were fine. A refresh cleared it up a few moments later. Happens quite a bit during PPLNS and leaving the page open for a long time. Does not impact production or mining, however.
I haven't been able to reproduce this issue. There were a few tickets about it, but Vance looked into it and wasn't able to reproduce it either.

If anyone has any more information about it, we'll be glad to investigate further, but we don't know how to proceed at this point.
chasran01
Posts: 13
Joined: Tue Feb 09, 2021 10:53 am

Re: Individual Workers Pane Broken

Post by chasran01 » Fri Apr 02, 2021 11:43 am

Steve Sokolowski wrote: Thu Apr 01, 2021 8:49 pm
chasran01 wrote: Thu Apr 01, 2021 6:53 pm This has happened before, and each time it did, I noticed packet loss against Prohashing.com, but my other sites were fine. A refresh cleared it up a few moments later. Happens quite a bit during PPLNS and leaving the page open for a long time. Does not impact production or mining, however.
I haven't been able to reproduce this issue. There were a few tickets about it, but Vance looked into it and wasn't able to reproduce it either.

If anyone has any more information about it, we'll be glad to investigate further, but we don't know how to proceed at this point.
I would say since it does not impact production, or mining, the problem does not appear to be on the side of the website. If I remain on the page for extended periods of time and my NIC goes to sleep, or a hiccup in traffic from my local ISP, the image does not load, but a refresh seems to bring the page right back. I've also noticed a quick cache clear works too. Not too concerned about it from this side, since it doesn't impact production :-)
Thanks so much for taking a look!
azereki
Posts: 9
Joined: Sun Feb 14, 2021 3:09 pm

Re: Individual Workers Pane Broken

Post by azereki » Fri Apr 02, 2021 1:55 pm

I often leave my Prohashing page up in a chrome tab for extended periods of time, but refreshing or moving to a new page does not fix it. The same issue appears on both the dashboard and mining pages if I move between them. Everything looks fine as of this morning. I wish I could help provide better repro steps. :(
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Jaiven
Posts: 24
Joined: Thu May 06, 2021 3:56 pm

Re: Individual Workers Pane Broken

Post by Jaiven » Sat May 22, 2021 5:34 pm

azereki wrote: Tue Mar 30, 2021 4:29 pm The individual workers pane in my Dashboard and Mining pages consistently looks like this after logging in or refreshing. Sometimes it goes back to normal on its own, but usually it remains in this state:
Image
I get that issue too in my dashboard. Usually after a little while it goes away and never seems to affect my mining.
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