Hashrate Graph Stuck

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
User avatar
kires
Posts: 188
Joined: Thu Mar 05, 2015 8:25 am

Hashrate Graph Stuck

Post by kires » Tue Feb 02, 2016 9:49 pm

I was doing some work on my miners this morning, because one of my cubes decided to eat it's power connection. After I got everything put back together and operational again, I noticed that my hashrate graph wasn't updating. I checked back throughout the day, and while shares are being counted, and the Current Worker Status info is updating normally, the Hashrate graph is stuck at noon. Am I the only person affected by this?
User avatar
kires
Posts: 188
Joined: Thu Mar 05, 2015 8:25 am

Re: Hashrate Graph Stuck

Post by kires » Thu Feb 04, 2016 6:04 am

This issue resolved itself. Was it related at all to yesterday's outage?
User avatar
Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Hashrate Graph Stuck

Post by Chris Sokolowski » Thu Feb 04, 2016 6:21 am

Yes, the hashrate graph doesn't update when the latest share in the database is more than five minutes old. This restriction is there to prevent the graph from calculating a hashrate of zero when shares are delayed. All the missing previous points on the graph are calculated once the database is up to date.

In the case when the mining server is offline, then the graph will never update because there will never be any shares inserted in the last five minutes. Once the server was restarted, shares resumed being recorded and the graph updated all previous points.
Locked