Withdrawal

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

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centevos
Posts: 2
Joined: Thu Jan 21, 2016 3:31 pm

Withdrawal

Post by centevos » Thu Jan 21, 2016 3:35 pm

Hi.

The admins does not respond to my emails.
I have a balance in my account and i wanna withdrawal it immediately.

why there´s no button to do this action?
we have always to wait for admin?
User avatar
Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Withdrawal

Post by Chris Sokolowski » Fri Jan 22, 2016 3:05 am

Hi,

I'm sorry for the late reply; I accidentally missed the message at the bottom of my inbox. Your balance is less than the $2.00 minimum for an automatic payout. You can force a payout at the next available time by selecting "ignore payout threshold" next to the wallet on the settings page, but you will be charged the fees (if any) to process the payout. If you select this within the new few hours, the payout will go out today; otherwise, it will be queued with tomorrow's payouts.

Thanks,
-Chris
centevos
Posts: 2
Joined: Thu Jan 21, 2016 3:31 pm

Re: Withdrawal

Post by centevos » Fri Jan 22, 2016 11:19 am

I have selected the ignore threshold.
I have a test here, a mining rental, but finished in a loss for me.

Thanks!
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