I just lost a days of mining.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
I just lost a days of mining.
I just noticed that my miner that was working on a ethereum pplns pool over the last few days just got kicked off while ethereum was under some sort of errors, then once it let me back on, it reset days of work. which was about 30% of the 2 eth block. I wanna know whats going on?
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: I just lost a days of mining.
I'm not aware of any issues with ETH that were persistent over several days.Doggo wrote: ↑Mon Jan 04, 2021 6:54 pm I just noticed that my miner that was working on a ethereum pplns pool over the last few days just got kicked off while ethereum was under some sort of errors, then once it let me back on, it reset days of work. which was about 30% of the 2 eth block. I wanna know whats going on?
This seems like it could be related to your specific configuration. Please submit a support ticket with your username and we'll be glad to assist!
Re: I just lost a days of mining.
It wasn't a persistent issue, this only happened after I was unable to mine ethereum today.
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: I just lost a days of mining.
This issue was also reported by other customers, but it wasn't caused by yesterday's system downtime. I assigned it to Steven and Chris for research.
This is a complex issue that is expected to require significant investigation, so I apologize for how long it is expected to take to get an answer for you.
This is a complex issue that is expected to require significant investigation, so I apologize for how long it is expected to take to get an answer for you.
Re: I just lost a days of mining.
Alright, thanks. I'm all open ears if you guys find anything.
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: I just lost a days of mining.
This issue has been resolved, and Chris released the changes.
It turns out that the problem was that the Postgres database doesn't enforce NULLs in unique constraints, so the system kept inserting repeated "first round" PPLNS rows every time it was restarted. We restarted the system earlier in the week, and while the restart didn't cause the problem, it was the first restart since PPLNS mining has been widely used.
Chris added together all of the rows and mining has resumed as normal. No money was lost.
It turns out that the problem was that the Postgres database doesn't enforce NULLs in unique constraints, so the system kept inserting repeated "first round" PPLNS rows every time it was restarted. We restarted the system earlier in the week, and while the restart didn't cause the problem, it was the first restart since PPLNS mining has been widely used.
Chris added together all of the rows and mining has resumed as normal. No money was lost.
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- Posts: 3
- Joined: Mon Jan 25, 2021 6:28 pm
Re: I just lost a days of mining.
the same thing just happened to me with bitcoin and z cash .5 btc and 1.4 zcash . could i get some help
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: I just lost a days of mining.
We're not aware of any widespread issues, but we'll be glad to look at your account to see what could have happened. Feel free to submit a support ticket with your username and we'll be glad to help!nyspsycho1 wrote: ↑Mon Jan 25, 2021 10:07 pm the same thing just happened to me with bitcoin and z cash .5 btc and 1.4 zcash . could i get some help
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- Posts: 3
- Joined: Mon Jan 25, 2021 6:28 pm
Re: I just lost a days of mining.
i wanted to wait a bit to make sure it wasnt going to pop into my accout . but still nothing trying to figure out how to send you a message. i had my miners going for almost a month then they all revd up at once i looked at my records and it was gone...... i also happend to have a few screen shots if interested thanks for getting back so fast.
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: I just lost a days of mining.
Please submit a support ticket about this issue.nyspsycho1 wrote: ↑Wed Feb 17, 2021 8:25 pm i wanted to wait a bit to make sure it wasnt going to pop into my accout . but still nothing trying to figure out how to send you a message. i had my miners going for almost a month then they all revd up at once i looked at my records and it was gone...... i also happend to have a few screen shots if interested thanks for getting back so fast.
Chris resolved a PPLNS mining issue involving old rows being removed a while ago, but your report suggests the issue has returned. He will gather information about your account and work with you once you submit a ticket.