Payout delays
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payout delays
The problem is that the Paycoin daemon returns "insufficient funds" when we attempt to use "sendmany" even though we have more than enough money in the wallet to send the payment. No other daemon does this, and I am stumped as to why it occurs. I'm going to try creating a new wallet and seeing if that resolves the problem.
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payout delays
I created a new wallet for Paycoin and that seems to have solved the problem. I still don't know why it occurred, but at least it is resolved.
Re: Payout delays
Thanks a lot Chris, I got the XPY.
I have another question, a Etherum payment have not come through to my Bittrex wallet:
Payout Ethereum -1.66694965 To: 0x0345d72e2f54b56197c9769e4ccd90743a217c99
ID: 1
Tx id looks strange.
Happy New Year!
I have another question, a Etherum payment have not come through to my Bittrex wallet:
Payout Ethereum -1.66694965 To: 0x0345d72e2f54b56197c9769e4ccd90743a217c99
ID: 1
Tx id looks strange.
Happy New Year!
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payout delays
Hi,
Today I found that our Ethereum daemon had gotten a bad block and had stopped downloading its chain. Some of the transactions over the past few days may not have actually gone out. I am investigating this right now and will refund any payments that didn't actually execute.
Today I found that our Ethereum daemon had gotten a bad block and had stopped downloading its chain. Some of the transactions over the past few days may not have actually gone out. I am investigating this right now and will refund any payments that didn't actually execute.
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payout delays
I determined that all our ETH payouts since December 24 have not actually paid. I reverted the payments in our database and will resend the funds as soon as our ETH daemon finishes downloading the blockchain.
The transaction hash has always reported '1' due to a bug in our code. I will look into fixing it in the next few days. For now you should just check the wallet address on a blockchain explorer to ensure that the payment made it to the wallet.
The transaction hash has always reported '1' due to a bug in our code. I will look into fixing it in the next few days. For now you should just check the wallet address on a blockchain explorer to ensure that the payment made it to the wallet.