Forfeit Button on Payout Addresses

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
RCMco
Posts: 23
Joined: Mon Feb 13, 2017 5:50 pm

Forfeit Button on Payout Addresses

Post by RCMco » Wed Jan 02, 2019 3:08 pm

Has the "Forfeit" button been discontinued? I figured I would forfeit a small balance of LTC but when I went to the addresses area I noticed the button is gone.
Top
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Forfeit Button on Payout Addresses

Post by Steve Sokolowski » Wed Jan 02, 2019 6:00 pm

RCMco wrote:Has the "Forfeit" button been discontinued? I figured I would forfeit a small balance of LTC but when I went to the addresses area I noticed the button is gone.
The button isn't available for litecoins because litecoins are the default payout coin in the case that all other coins are unavailable. You can forfeit any other coin.
Top
RCMco
Posts: 23
Joined: Mon Feb 13, 2017 5:50 pm

Re: Forfeit Button on Payout Addresses

Post by RCMco » Wed Jan 02, 2019 7:28 pm

Thanks Steve but I don't have a forfeit button on BTC or ETH either.
Top
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Forfeit Button on Payout Addresses

Post by Steve Sokolowski » Thu Jan 03, 2019 9:34 am

RCMco wrote:Thanks Steve but I don't have a forfeit button on BTC or ETH either.
Could you submit a support ticket with the name of your account? I'll try to log in and see if I can reproduce the issue.
Top
ibell63
Posts: 6
Joined: Tue Jan 15, 2019 3:22 pm

Re: Forfeit Button on Payout Addresses

Post by ibell63 » Tue Jan 29, 2019 5:33 pm

I may be stating the obvious here, but keep in mind that the Forfeit button only appears if that currency is NOT in your payout proportions.
Ian Bell
Top
Locked

Return to “System support”