Need assistance with my USX deposit transfers to My Node Pool account.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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- Posts: 5
- Joined: Wed Aug 29, 2018 11:08 pm
Need assistance with my USX deposit transfers to My Node Pool account.
I'm trying to take care of a USX deposit problem with the My Node Pool site where some scammer was intercepting my USX deposits and having them processed into their account. I explained to MNP's support people that I hadn't made the deposits yet, and they are asking for proof that it came from my Prohashing account. They are asking for a Wallet or backend or something, and I can't find any hint of a wallet anywhere on the site. Any assistance you can offer would be most helpful. Thanks!
Re: Need assistance with my USX deposit transfers to My Node Pool account.
I would say go to where the payout was issued from the pool.
Click on the explorer, that should say where it originated out of, and where all the dispersements went to from there.
Should have the info you need.
If not, put in a support ticket to get a response.
Click on the explorer, that should say where it originated out of, and where all the dispersements went to from there.
Should have the info you need.
If not, put in a support ticket to get a response.
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Need assistance with my USX deposit transfers to My Node Pool account.
If you submit a support ticket, Chris can help you get whatever information you need.Paradox3713 wrote:I'm trying to take care of a USX deposit problem with the My Node Pool site where some scammer was intercepting my USX deposits and having them processed into their account. I explained to MNP's support people that I hadn't made the deposits yet, and they are asking for proof that it came from my Prohashing account. They are asking for a Wallet or backend or something, and I can't find any hint of a wallet anywhere on the site. Any assistance you can offer would be most helpful. Thanks!
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- Posts: 5
- Joined: Wed Aug 29, 2018 11:08 pm
Re: Need assistance with my USX deposit transfers to My Node Pool account.
Roger that, thanks!Steve Sokolowski wrote:If you submit a support ticket, Chris can help you get whatever information you need.Paradox3713 wrote:I'm trying to take care of a USX deposit problem with the My Node Pool site where some scammer was intercepting my USX deposits and having them processed into their account. I explained to MNP's support people that I hadn't made the deposits yet, and they are asking for proof that it came from my Prohashing account. They are asking for a Wallet or backend or something, and I can't find any hint of a wallet anywhere on the site. Any assistance you can offer would be most helpful. Thanks!