Hello
Please help with payment
worldcoin paid without problems
Bitcoin is not paid, however, and litecoin
Please help
Greetings to brothers
Slawek
the problem with payoff
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: the problem with payoff
I noticed this problem too - it looks like it's an exchange issue.
While I don't have access to it now, Chris will look into it at 9:00. We apologize for the delay.
While I don't have access to it now, Chris will look into it at 9:00. We apologize for the delay.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: the problem with payoff
I got home and investigated this problem.
It turns out that there were two separate causes. The coins other than bitcoins got stuck because of a known bug that I fixed and deployed. Those coins are waiting for the blockchains to confirm the exchange withdrawals and will be paid within a few hours.
The bitcoins are reporting a shortfall of a small amount that varies, like 0.1. Most likely, some coins that were mined did not get sold. Chris will be available soon. If the cause of the bitcoin shortfall was simply bad luck, we'll pull money from my bank account and tomorrow's normal payout should include the balances.
Keep an eye out for more information.
It turns out that there were two separate causes. The coins other than bitcoins got stuck because of a known bug that I fixed and deployed. Those coins are waiting for the blockchains to confirm the exchange withdrawals and will be paid within a few hours.
The bitcoins are reporting a shortfall of a small amount that varies, like 0.1. Most likely, some coins that were mined did not get sold. Chris will be available soon. If the cause of the bitcoin shortfall was simply bad luck, we'll pull money from my bank account and tomorrow's normal payout should include the balances.
Keep an eye out for more information.
Re: the problem with payoff
I'm sorry for the trouble
Thank you and best regards
Thank you and best regards