Login button is not working! Can't login(

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
Anz563
Posts: 12
Joined: Mon Jan 08, 2018 11:38 pm

Login button is not working! Can't login(

Post by Anz563 » Thu May 10, 2018 10:00 am

Hello, I have already registered in Prohashing pool, but I can't login! The "LOGIN" button is not pressing and I can't do anything! What's wrong???
Anz563
Posts: 12
Joined: Mon Jan 08, 2018 11:38 pm

Re: Login button is not working! Can't login(

Post by Anz563 » Thu May 10, 2018 10:04 am

"No user exists with that username and E-Mail address." dear administration, what does it mean??? Am I banned? Please answer me..
Anz563
Posts: 12
Joined: Mon Jan 08, 2018 11:38 pm

Re: Login button is not working! Can't login(

Post by Anz563 » Thu May 10, 2018 10:09 am

Seems to be ok when im entering from mobile network. Can it be caused by my Internet provider?
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Login button is not working! Can't login(

Post by Steve Sokolowski » Thu May 10, 2018 10:27 am

Anz563 wrote:Seems to be ok when im entering from mobile network. Can it be caused by my Internet provider?
While it is possible that you could be banned on a single Internet connection because you entered an invalid password too often, you would simply lose access to the entire server.

There is no E-Mail address field in the "Login" form, and therefore that is not a valid error message for logging in. Are you sure we're talking about logins?
User avatar
CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: Login button is not working! Can't login(

Post by CSZiggy » Thu May 10, 2018 11:54 am

Steve Sokolowski wrote:There is no E-Mail address field in the "Login" form, and therefore that is not a valid error message for logging in. Are you sure we're talking about logins?
The forgot button that asks for account recovery email and username, but if you didnt provide them it comes up as invalid username/password.



There are login 3 systems for this pool, each as far as I know has its own unique login and password.

1. prohashing.com the site to monitor your mining rigs.
2. forums.prohashing.com these message you are reading now.
3. support.prohashing.com where you can create a ticket in the system for help with your account.

But none of the accounts are linked so I'm pretty sure you need 3 separate accounts to operate on here.
mmob
Posts: 4
Joined: Thu May 03, 2018 12:25 pm

Re: Login button is not working! Can't login(

Post by mmob » Thu May 10, 2018 12:31 pm

I ran into the same problem a while ago. For me the solution was to give scripting permission to Google and then the "I am not a robot" check appeared. Once that check confirmed that I was not a robot, the Login button was activated.
User avatar
CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: Login button is not working! Can't login(

Post by CSZiggy » Thu May 10, 2018 3:10 pm

Try a different browser, don't run in anonymous/incognito mode.
Locked