Magnet

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

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We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

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waynefatboy
Posts: 4
Joined: Fri Apr 06, 2018 7:27 am

Magnet

Post by waynefatboy » Fri May 04, 2018 3:52 am

Just wondering is there an issue with magnet payouts, been waiting 3 days for what I mined to pay out

Cheers
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CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: Magnet

Post by CSZiggy » Fri May 04, 2018 12:19 pm

if you have been waiting over 24 hours I would say put a ticket in so they can look into it.

Support.prohashing.com

Did you update the tax ID info on the settings page?
Is the wallet address saved on your settings page?

Have you made over the threshold needed to get a payout?
waynefatboy
Posts: 4
Joined: Fri Apr 06, 2018 7:27 am

Re: Magnet

Post by waynefatboy » Fri May 04, 2018 1:12 pm

Will put in support ticket, wouldn't think i'm over the limit I got a dimecoin payout while I been waiting on mag
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CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: Magnet

Post by CSZiggy » Fri May 04, 2018 7:05 pm

if you aren't over the threshold a payout will not be issued.

You have to have a payout eligible over the threshold for it to payout.
Check your numbers.
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