Forfeit balance?

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
User avatar
AlexCanada95
Posts: 5
Joined: Mon Jan 29, 2018 7:19 pm

Forfeit balance?

Post by AlexCanada95 » Tue Apr 17, 2018 5:38 pm

Hi all,
I currently have an Antminer D3 connected to the pool, and I've noticed that in the last few days under the "account activity" page I have Forfeit Balance with the subtracted coins that I've earned in the previous day... Why?

I look forward for a prompt reply
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Forfeit balance?

Post by Steve Sokolowski » Tue Apr 17, 2018 5:56 pm

AlexCanada95 wrote:Hi all,
I currently have an Antminer D3 connected to the pool, and I've noticed that in the last few days under the "account activity" page I have Forfeit Balance with the subtracted coins that I've earned in the previous day... Why?

I look forward for a prompt reply
These balance forfeitures are usually a result of the detection of block submission abnormalities. Feel free to submit a support ticket to Chris and he'll be glad to assist you.
User avatar
AlexCanada95
Posts: 5
Joined: Mon Jan 29, 2018 7:19 pm

Re: Forfeit balance?

Post by AlexCanada95 » Tue Apr 17, 2018 9:14 pm

Ticket submited
Locked