Prohashing Support Teckits NOT WORKING

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gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Prohashing Support Teckits NOT WORKING

Post by gaafor » Thu Apr 05, 2018 11:21 am

Hi,

I have 2 support tickets opened : UST-3763 and UST-3821 form 7 days ago and no answer till now

is help center is useless ?
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Prohashing Support Teckits NOT WORKING

Post by Steve Sokolowski » Thu Apr 05, 2018 11:25 am

gaafor wrote:Hi,

I have 2 support tickets opened : UST-3763 and UST-3821 form 7 days ago and no answer till now

is help center is useless ?
I apologize for the delay. We're backlogged with a large number of issues that happened to occur at the same time we have scheduled major upgrades and are beginning training of new staff.

Unfortunately, I can't give an ETA of when the tickets will be resolved. I'm keeping everyone updated on the forums.
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: Prohashing Support Teckits NOT WORKING

Post by gaafor » Fri Apr 06, 2018 3:39 pm

When I'll get paid ? my issues no resolved till now
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: Prohashing Support Teckits NOT WORKING

Post by gaafor » Sat Apr 07, 2018 7:50 am

any update ?
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: Prohashing Support Teckits NOT WORKING

Post by gaafor » Mon Apr 09, 2018 1:17 pm

what happen to payment problem ?
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