Hi,
I got this alert "Apr 1, 2018 12:00:00 PM - Your account has been detected to have abnormally low luck for SHA-256 mining. Payouts have been halted until your luck improves. All balances will be paid when your luck returns to normal."
Currently I have pointed my miner to other pool. Should I point it back to PH for the luck to return to normal? It is a very old Antminer S7.
What should I do because my payouts have been halted since April 1st.
Abnormally low luck for SHA-256 mining
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Abnormally low luck for SHA-256 mining
You don't need to do anything. Just continue mining as normal and you'll be paid for both days tomorrow.
Chris made some improvements to this algorithm to resolve these issues faster. They should be released today.
Chris made some improvements to this algorithm to resolve these issues faster. They should be released today.
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Acer11688901
- Posts: 2
- Joined: Mon Apr 02, 2018 10:12 pm
Re: Abnormally low luck for SHA-256 mining
Ive been waiting 5 days for this issue to be resolved but still no payout that whole time, even after i stopped mining sha. Hopefully april 6 upgrade will fix this. My account is shaninium667.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Abnormally low luck for SHA-256 mining
The upgrade isn't related to this issue unfortunately. However, we will be able to make this algorithm even more accurate than it is later this weekend, when we'll have collected the extra data for long enough to make use of it.Acer11688901 wrote:Ive been waiting 5 days for this issue to be resolved but still no payout that whole time, even after i stopped mining sha. Hopefully april 6 upgrade will fix this. My account is shaninium667.