When I'll get Paid ?

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: When I'll get Paid ?

Post by gaafor » Tue Apr 03, 2018 10:22 am

mycide wrote:Give it a week, then start asking Steve in the chat what's up.
5 days, and wait another 2, Ok
User avatar
CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: When I'll get Paid ?

Post by CSZiggy » Tue Apr 03, 2018 10:59 am

Did you receive the automated -- being looked into reply when you submitted the ticket?
Check the spam and junk folders and see if you got a reply that needs updates to continue.

If it's been over 48 hours and they haven't gotten back to you, I'd put in another ticket, and make sure you are able to get the automated ticket has been submitted email.
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: When I'll get Paid ?

Post by gaafor » Wed Apr 04, 2018 4:38 pm

CSZiggy wrote:Did you receive the automated -- being looked into reply when you submitted the ticket?
Check the spam and junk folders and see if you got a reply that needs updates to continue.

If it's been over 48 hours and they haven't gotten back to you, I'd put in another ticket, and make sure you are able to get the automated ticket has been submitted email.
till now i put 2 ticket:
-------------------------
Type Reference Summary Service desk Status
[Payouts] UST-3821 I didn't get paid User Support Tickets Waiting for support
[Payouts] UST-3763 i didn't get paid User Support Tickets Waiting for support

not paid , no support !!!
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: When I'll get Paid ?

Post by gaafor » Thu Apr 05, 2018 10:59 am

tow tickets and no response
lulzcart
Posts: 23
Joined: Thu Mar 08, 2018 6:25 am

Re: When I'll get Paid ?

Post by lulzcart » Thu Apr 05, 2018 11:13 am

same here...no response on ticket and no payment received in the last 72h
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: When I'll get Paid ?

Post by gaafor » Fri Apr 06, 2018 3:38 pm

No response from ticket support
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: When I'll get Paid ?

Post by gaafor » Sat Apr 07, 2018 7:49 am

user name: ahmopro

Support Tickets:-
UST-3821
UST-3763
abcvladislav
Posts: 5
Joined: Thu Sep 14, 2017 7:04 am

Re: When I'll get Paid ?

Post by abcvladislav » Sun Apr 08, 2018 5:44 am

gaafor wrote:4 days and no support , no paying , no answer !!!!!
same problem! :evil:
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: When I'll get Paid ?

Post by gaafor » Mon Apr 09, 2018 1:13 pm

abcvladislav wrote:
gaafor wrote:4 days and no support , no paying , no answer !!!!!
same problem! :evil:
V. BAD !
Locked