Minus balance?????

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Maxim
Posts: 3
Joined: Thu Apr 05, 2018 7:39 am

Minus balance?????

Post by Maxim » Thu Apr 05, 2018 8:15 am

:shock: :shock: :shock: WTF??????Image
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Minus balance?????

Post by Steve Sokolowski » Thu Apr 05, 2018 8:52 am

Maxim wrote::shock: :shock: :shock: WTF??????Image
That's a first!

Please submit a support ticket and we'll be glad to help you.
mikiko
Posts: 6
Joined: Tue Apr 03, 2018 8:49 am

Re: Minus balance?????

Post by mikiko » Thu Apr 05, 2018 8:54 am

:D :D :D :D
it is funny
i have low luck ...
u have Minus balance
professionals, you have to pay him, it is clear, isn't it?
Maxim
Posts: 3
Joined: Thu Apr 05, 2018 7:39 am

Re: Minus balance?????

Post by Maxim » Thu Apr 05, 2018 10:07 am

-23.92107878
What's the matter???
gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: Minus balance?????

Post by gaafor » Thu Apr 05, 2018 11:09 am

Steve Sokolowski wrote:
Maxim wrote::shock: :shock: :shock: WTF??????Image
That's a first!

Please submit a support ticket and we'll be glad to help you.
submit a support ticket and you will get NO answer
i have a ticket from 7 days and no answer
Maxim
Posts: 3
Joined: Thu Apr 05, 2018 7:39 am

Re: Minus balance?????

Post by Maxim » Thu Apr 05, 2018 11:38 am

Well, my situation is utter absurdity. I hope she will be solved in a short time.
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CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: Minus balance?????

Post by CSZiggy » Thu Apr 05, 2018 12:08 pm

If you take the account activity that said would be paid....2910.74
and take away the negative balance 2829.19

is $81.55 what you would have normally made for a day?
There were also prices out of whack they need to also correct for, so that value might still be inflated until corrected.

I was just looking and wondering if they stopped the payout from hitting your account and then subtracted the correction
Or if the correction was subtracted an extra time on accident.
balzsam
Posts: 15
Joined: Mon Apr 02, 2018 3:44 am

Re: Minus balance?????

Post by balzsam » Thu Apr 05, 2018 12:53 pm

It is not the only account with negative balance, I think. If PH had problems with accounts synchronization, there will be much more similar accounts.
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Minus balance?????

Post by Steve Sokolowski » Thu Apr 05, 2018 1:02 pm

Chris thinks that he figured this out. He'll be working on these issues in about four hours. I apologize for the delay.
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