Minus balance?????

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Maxim
Posts: 3
Joined: Thu Apr 05, 2018 7:39 am

Minus balance?????

Post by Maxim » Thu Apr 05, 2018 8:15 am

:shock: :shock: :shock: WTF??????Image
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Minus balance?????

Post by Steve Sokolowski » Thu Apr 05, 2018 8:52 am

Maxim wrote::shock: :shock: :shock: WTF??????Image
That's a first!

Please submit a support ticket and we'll be glad to help you.
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mikiko
Posts: 6
Joined: Tue Apr 03, 2018 8:49 am

Re: Minus balance?????

Post by mikiko » Thu Apr 05, 2018 8:54 am

:D :D :D :D
it is funny
i have low luck ...
u have Minus balance
professionals, you have to pay him, it is clear, isn't it?
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Maxim
Posts: 3
Joined: Thu Apr 05, 2018 7:39 am

Re: Minus balance?????

Post by Maxim » Thu Apr 05, 2018 10:07 am

-23.92107878
What's the matter???
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gaafor
Posts: 23
Joined: Fri Mar 30, 2018 7:56 am

Re: Minus balance?????

Post by gaafor » Thu Apr 05, 2018 11:09 am

Steve Sokolowski wrote:
Maxim wrote::shock: :shock: :shock: WTF??????Image
That's a first!

Please submit a support ticket and we'll be glad to help you.
submit a support ticket and you will get NO answer
i have a ticket from 7 days and no answer
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Maxim
Posts: 3
Joined: Thu Apr 05, 2018 7:39 am

Re: Minus balance?????

Post by Maxim » Thu Apr 05, 2018 11:38 am

Well, my situation is utter absurdity. I hope she will be solved in a short time.
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CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: Minus balance?????

Post by CSZiggy » Thu Apr 05, 2018 12:08 pm

If you take the account activity that said would be paid....2910.74
and take away the negative balance 2829.19

is $81.55 what you would have normally made for a day?
There were also prices out of whack they need to also correct for, so that value might still be inflated until corrected.

I was just looking and wondering if they stopped the payout from hitting your account and then subtracted the correction
Or if the correction was subtracted an extra time on accident.
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balzsam
Posts: 15
Joined: Mon Apr 02, 2018 3:44 am

Re: Minus balance?????

Post by balzsam » Thu Apr 05, 2018 12:53 pm

It is not the only account with negative balance, I think. If PH had problems with accounts synchronization, there will be much more similar accounts.
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Minus balance?????

Post by Steve Sokolowski » Thu Apr 05, 2018 1:02 pm

Chris thinks that he figured this out. He'll be working on these issues in about four hours. I apologize for the delay.
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