When I'll get Paid ?

gaafor · Post by **gaafor** » Fri Mar 30, 2018 8:28 am

Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you

Post by **Steve Sokolowski** » Fri Mar 30, 2018 10:28 am

gaafor wrote:Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you

Please submit a support ticket to https://support.prohashing.com/ about payout errors. Chris will be glad to investigate.

CSZiggy · Post by **CSZiggy** » Fri Mar 30, 2018 12:45 pm

Your balance has to be OVER the threshold PRIOR to server time midnight for it to qualify to do a payout the following 24-hours.

If your balance JUST NOW hit over the threshold at 8am when you posted, then you have to wait until tonight for the server midnight to verify that value, and then in the following 24-hours you should get a payout.

You do not get instant paid the second you hit over the threshold. And its not 24-hours after you pass the threshold.
Its 24-hours after the server midnight that verifies you are over the threshold, then you get paid.

gaafor · Post by **gaafor** » Fri Mar 30, 2018 4:35 pm

CSZiggy wrote:Your balance has to be OVER the threshold PRIOR to server time midnight for it to qualify to do a payout the following 24-hours.

If your balance JUST NOW hit over the threshold at 8am when you posted, then you have to wait until tonight for the server midnight to verify that value, and then in the following 24-hours you should get a payout.

You do not get instant paid the second you hit over the threshold. And its not 24-hours after you pass the threshold.
Its 24-hours after the server midnight that verifies you are over the threshold, then you get paid.

I already reach the threshold yesterday before midnight , But there is no Count-down time for scheduled payment till now

mycide · Post by **mycide** » Fri Mar 30, 2018 4:43 pm

it's very simple, if there is a V sign for correct at the live earnings it means u have now reached payout, and next time the system issues an payout(within 24h) you get paid.

gaafor · Post by **gaafor** » Fri Mar 30, 2018 4:48 pm

Steve Sokolowski wrote:
gaafor wrote:Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you
Please submit a support ticket to https://support.prohashing.com/ about payout errors. Chris will be glad to investigate.

thank you, support ticket submitted and waiting for resolve

gaafor · Post by **gaafor** » Sat Mar 31, 2018 12:26 pm

gaafor wrote:
Steve Sokolowski wrote:
gaafor wrote:Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you
Please submit a support ticket to https://support.prohashing.com/ about payout errors. Chris will be glad to investigate.
thank you, support ticket submitted and waiting for resolve

Waiting for support

gaafor · Post by **gaafor** » Sun Apr 01, 2018 11:12 am

-- User Support Tickets: Waiting for support !!

any one know how long time support ticket take to be resolved ?

gaafor · Post by **gaafor** » Mon Apr 02, 2018 5:16 pm

4 days and no support , no paying , no answer !!!!!

mycide · Post by **mycide** » Tue Apr 03, 2018 1:54 am

Give it a week, then start asking Steve in the chat what's up.

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