No payment for more than 10 days

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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

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crashdream
Posts: 6
Joined: Thu Jan 11, 2018 4:44 am

No payment for more than 10 days

Post by crashdream » Sat Mar 24, 2018 3:14 am

my id crashdream, Since March 13 ,my wallet dont accept the pool payment
my wallet address :1EVWUKdBqSNCagGX2mMAnzU7ywuy3k3MJP
mycide
Posts: 174
Joined: Sun Aug 06, 2017 7:44 am

Re: No payment for more than 10 days

Post by mycide » Sat Mar 24, 2018 8:27 am

You should make a ticket, or try to explain more in detail what's your problem. Payouts worked before and on march 13 they just stopped working?
Running rigs: KNC Titan, Antminer D3 & L3+'s
crashdream
Posts: 6
Joined: Thu Jan 11, 2018 4:44 am

Re: No payment for more than 10 days

Post by crashdream » Sat Mar 24, 2018 9:55 am

Image
Image
Image
crashdream
Posts: 6
Joined: Thu Jan 11, 2018 4:44 am

Re: No payment for more than 10 days

Post by crashdream » Sat Mar 24, 2018 10:00 am

Since March 13 ,my wallet dont accept the pool payment
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CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: No payment for more than 10 days

Post by CSZiggy » Sat Mar 24, 2018 11:35 am

Check further down on the settings page.
Did you fill out the tax info?

The payouts you have received look like they total up close to $600 worth of payments.
Over $600 a year you have to have tax info filled out....if not payments are held up I believe.
crashdream
Posts: 6
Joined: Thu Jan 11, 2018 4:44 am

Re: No payment for more than 10 days

Post by crashdream » Sun Mar 25, 2018 7:45 am

I DO NOT live in the United States
my balance no more than $600
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: No payment for more than 10 days

Post by Steve Sokolowski » Sun Mar 25, 2018 8:37 am

crashdream wrote:I DO NOT live in the United States
my balance no more than $600
For payout issues, the answer is almost always to submit a support ticket. In most cases, we need to perform an investigation and look up more data. If you submit a support ticket, Chris will be glad to assist you.
crashdream
Posts: 6
Joined: Thu Jan 11, 2018 4:44 am

Re: No payment for more than 10 days

Post by crashdream » Sun Mar 25, 2018 9:53 am

i submit a support ticket ,but dont upload img
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CSZiggy
Posts: 662
Joined: Wed Jan 31, 2018 2:44 pm

Re: No payment for more than 10 days

Post by CSZiggy » Sun Mar 25, 2018 12:24 pm

crashdream wrote:I DO NOT live in the United States
my balance no more than $600
Doesn't matter if you live there or not, over $600 PER YEAR you need to have tax info on file, even if foreign or get held up payments.
It's not the BALANCE is $600, its you cant get over $600 PER YEAR without having info on file.

From what I saw, the payments sent out seem to be really close to $600 paid out so far, so in order to get MORE payments you have to have that tax info on file so you can pay taxes later on.
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