Payout for ETH 27.02 not received - Please Check

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AlexDe
Posts: 4
Joined: Wed Dec 20, 2017 1:10 pm

Payout for ETH 27.02 not received - Please Check

Post by AlexDe » Wed Feb 28, 2018 1:28 am

Hello Steve
Hello Chris... main screen shows a payout for ETH to my ETH wallet, however, payment has never arrived into the wallet for 27.02... could you please check your end... here is the transaction ID from the main screen

Payout Ethereum
-0.19424973
To: 0x413cEf7d2f4ccE6A6ebC77B51E8ba77362e50f13
ID: 0xd6eea65938fd324a096b9b55b80a2c8f574493e29e5ddb0c6ea1ceebee353997
‎27‎.‎02‎.‎2018
Support Reference : UST-3498
My wallet addy is correct and entered in settings properly so that is not the issue.....

Thanks
martipan
Posts: 1
Joined: Wed Feb 28, 2018 2:02 am

Re: Payout for ETH 27.02 not received - Please Check

Post by martipan » Wed Feb 28, 2018 2:12 am

Same here, payout for ether not received:
To: 0x9f3497F5Ef5FE63095836c004eB9Ce02e9013B4b
ID: 0xec37261c09c56278be5001838053c413f577ca62b474877ebcd76d50da756728
Sum: -0.11113326 ether
Date: 2/26/2018
Thank you
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Payout for ETH 27.02 not received - Please Check

Post by Steve Sokolowski » Wed Feb 28, 2018 7:31 am

I remember seeing quite a few of these in the tickets list.

Unfortunately, the tickets are backing up again while we prepare for a release of equihash today or tomorrow. Chris will get back to addressing the tickets as soon as possible.

Thanks for your patience!
sirandyr
Posts: 8
Joined: Tue Oct 10, 2017 3:55 am

Re: Payout for ETH 27.02 not received - Please Check

Post by sirandyr » Wed Feb 28, 2018 2:24 pm

Same here Steve - payout for 27/2/18 did not appear in my wallet and the transaction ID is not found by any blockchain explorer I´ve tried;

Payout Ethereum -0.14550243
To: 0xa163103C762bC04bDb9668dc76D6424481DF366b
ID: 0x4f50e37d37ab2137d85b79f21e8e081a64e4f46553d73780d0c764e05104b9b4
27/02/2018
AlexDe
Posts: 4
Joined: Wed Dec 20, 2017 1:10 pm

Re: Payout for ETH 27.02 not received - Please Check

Post by AlexDe » Thu Mar 01, 2018 5:48 am

Thanks Chris
Ethereum received
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