I had a payout last night sent to my Cryptsy deposit address for RabbitCoin reported by my ProHashing account stats. However when I logon to my Cryptsy account I don't see it ever being deposit or showing up in my balance. Can you please look into why this withdrawal has not been received on my end? If it is determined to be Cryptsy's issue, I can contact them if necessary with the txid.
Thank you for your help,
Joseph
Rabbit Coin Payout Not Received
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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JoeTheMiner
- Posts: 64
- Joined: Wed Nov 19, 2014 10:30 am
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Rabbit Coin Payout Not Received
I'm investigating this right now. Please give me some time to check out what is happening.
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JoeTheMiner
- Posts: 64
- Joined: Wed Nov 19, 2014 10:30 am
Re: Rabbit Coin Payout Not Received
Chris,Chris Sokolowski wrote:I'm investigating this right now. Please give me some time to check out what is happening.
I noticed after you posted this response the transaction posted, cleared and was deposited into my Cryptsy account.
Thank you for your help with this,
Joseph
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Rabbit Coin Payout Not Received
I'm glad to hear it's resolved, but I can't any credit; I investigated but couldn't find anything wrong, so I did not change anything. It just looks like it was a delay in the exchange processing deposits, which considering it was Cryptsy I'm not surprised.