Payouts not Executing

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
electrode101
Posts: 3
Joined: Thu Aug 31, 2017 3:28 am

Re: Payouts not Executing

Post by electrode101 » Sun Dec 17, 2017 6:14 pm

something odd is indeed going on, it says it paid me today, waited a long time and nothing appeared in my wallet, I waited some more and eventually the payment no longer showed as being paid and my balance was returned to prohashing, so although I have not lost anything I'm not sure when payment will arrive now. I shall wait a few more days.

[Edit] as I typed this the payment is now showing as paid again, this time a transaction ID is also shown which wasn't shown before. Fingers crossed.
Top
dronKZ
Posts: 41
Joined: Fri Sep 09, 2016 3:45 am

Re: Payouts not Executing

Post by dronKZ » Tue Dec 19, 2017 5:48 am

http://skrinshoter.ru/s/191217/vIAbUY6u - can explain the reason for getting me in -

http://skrinshoter.ru/s/191217/YNKD0ddy - explain how so? all day I worked in the minus? :shock: :shock: :shock:
Top
Norcoloso
Posts: 1
Joined: Tue Dec 19, 2017 7:48 am

Re: Payouts not Executing

Post by Norcoloso » Tue Dec 19, 2017 8:07 am

Team, I am very happy with prohasing, however, today something odd just happened.

I usually have 2 transactions per day, one "Earned" and one "Payout". However for the last day, I got 4 transactions, 1 Earned and 3 payouts.

The three Payouts were
One for the correct amount (0.07498992 LTC)
Two for exactly half of the correct amount (0.03749496 LTC)

Account activity

Payout Litecoin -0.03749496 To: LPHvDkty4AqfPNnD… 12/19/2017
Payout Litecoin -0.03749496 To: LPHvDkty4AqfPNnD…
ID: 5f0b236fec73113d825f176044fedc49fab8b6e67a8e86b42b44d0600d45d68b 12/19/2017
Payout Litecoin -0.07498992 To: LPHvDkty4AqfPNnD… 12/19/2017
Earned Litecoin 0.07498992 Payout will occur once threshold is exceeded. 12/18/2017

The weird part is that only one out of the 3 payouts (One of just half of the correct amount) have and ID number and it is the only one who made it to my wallet.

Prohashing still owes me half of that payment.

Additionally, I have a negative balance in my LTC account, as if all three payment took place (Which is not true).

Could you please help.

My LTC Payout addrs is: LPHvDkty4AqfPNnD12HCETsz9bi2oCdTzM

Thanks.
Top
dronKZ
Posts: 41
Joined: Fri Sep 09, 2016 3:45 am

Re: Payouts not Executing

Post by dronKZ » Sat Dec 23, 2017 1:06 pm

http://skrinshoter.ru/s/231217/AR2d9IE1 - Conversion has passed, all are credited to the balance, but payments have not come!
You can check?
Top
Becherry
Posts: 2
Joined: Sat Dec 23, 2017 2:08 pm

Re: Payouts not Executing

Post by Becherry » Sat Dec 23, 2017 2:20 pm

payments have not come!
You can check?

Could you please help.

My LTC Payout addrs is:
LVhTeyHTnjhRGafkqBkC2BHAs79MKDRYzw
ThanKs.
Top
editommaso
Posts: 2
Joined: Tue Dec 19, 2017 9:31 am

Re: Payouts not Executing

Post by editommaso » Sat Dec 23, 2017 3:46 pm

Same issue- says it was paid, but no ID is tagged in the history, and payment has not arrived.
Top
ivango2008
Posts: 1
Joined: Sat Dec 23, 2017 5:59 pm

Re: Payouts not Executing

Post by ivango2008 » Sat Dec 23, 2017 6:08 pm

Hello
There are no payments.
I wait for 24 hours if there will be no payments I will change the pool
Thank you.
Image
Top
Locked

Return to “System support”