Dollars missing. No payout statement. no reply from admin.

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
User avatar
travelinmusic
Posts: 50
Joined: Wed Dec 20, 2017 1:49 pm

Dollars missing. No payout statement. no reply from admin.

Post by travelinmusic » Thu Dec 21, 2017 10:25 pm

Am posting this again because I did not receive a solution.
The dollars I mined have been removed from live balances. There are no dollar payouts listed in account activity. Coinbase shows "No transactions
You haven't used your USD account yet."
There is about $50 dollars missing. That is a lot to me especially after being burned by nicehash.
Top
User avatar
AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: Dollars missing. No payout statement. no reply from admin.

Post by AppleMiner » Thu Dec 21, 2017 11:50 pm

So you put in a ticket @ support.prohashing.com and have not received a solution?
Top
User avatar
travelinmusic
Posts: 50
Joined: Wed Dec 20, 2017 1:49 pm

Re: Dollars missing. No payout statement. no reply from admin.

Post by travelinmusic » Thu Dec 21, 2017 11:54 pm

Yes. On December 17th
Top
Locked

Return to “System support”