dissapearing dollars and BTC to coinbase instead of wallet
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
-
travelinmusic
- Posts: 50
- Joined: Wed Dec 20, 2017 1:49 pm
dissapearing dollars and BTC to coinbase instead of wallet
US dollars vanish from prohashing and never appear at connected coinbase. Have re connected twice. ? Also Bitcoins supposed to be sent to private wallet appear at coinbase. ??
-
AppleMiner
- Posts: 736
- Joined: Sat Sep 30, 2017 1:44 pm
Re: dissapearing dollars and BTC to coinbase instead of wallet
what payout do you have selected?
BTC or something else?
BTC or something else?
-
travelinmusic
- Posts: 50
- Joined: Wed Dec 20, 2017 1:49 pm
Re: dissapearing dollars and BTC to coinbase instead of wallet
I have BTC payout set to hard drive wallet. Shows up at coinbase as payment sent from Stephen Sokolowski.
I have US dollar to coinbase as is standard.
I have US dollar to coinbase as is standard.
-
travelinmusic
- Posts: 50
- Joined: Wed Dec 20, 2017 1:49 pm
Re: dissapearing dollars and BTC to coinbase instead of wallet
Dollar disappears from "live balances" daily. Is not listed anywhere in "payout activity". I just reduced dollar mining to zero until resolved.
Coinbase shows "No transactions You haven't used your USD account yet."
Coinbase shows "No transactions You haven't used your USD account yet."
-
travelinmusic
- Posts: 50
- Joined: Wed Dec 20, 2017 1:49 pm
Re: dissapearing dollars and BTC to coinbase instead of wallet
Coinbase ETH wallet is functioning normal.
...And btw the "live worker status" fails 90% of the time. shows zero miners, or a few miners. Rarely all miners. Seems to work okay during slow network times... after midninght. "worker history" accepted hashrate seems okay so I am not too concerned. ALthough I see it was blank from 8:20am to 8:35am this morning 12/20/17
...And btw the "live worker status" fails 90% of the time. shows zero miners, or a few miners. Rarely all miners. Seems to work okay during slow network times... after midninght. "worker history" accepted hashrate seems okay so I am not too concerned. ALthough I see it was blank from 8:20am to 8:35am this morning 12/20/17
-
Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: dissapearing dollars and BTC to coinbase instead of wallet
We deployed a change this morning that appears to have resolved the issue. If this has happened since about 10:00am, please let me know.travelinmusic wrote:Coinbase ETH wallet is functioning normal.
...And btw the "live worker status" fails 90% of the time. shows zero miners, or a few miners. Rarely all miners. Seems to work okay during slow network times... after midninght. "worker history" accepted hashrate seems okay so I am not too concerned. ALthough I see it was blank from 8:20am to 8:35am this morning 12/20/17
-
CryptoMagi
- Posts: 1
- Joined: Wed Dec 20, 2017 4:22 pm
Re: dissapearing dollars and BTC to coinbase instead of wallet
Hi Steve,
This issue is still happening. Where as, it was an intermittent problem before this morning, now it's constant. No matter how many times I refresh the browser, "Live worker status" only shows "No miners are connected" now. The other panels on the page show that the miner is still connected and mining.
This issue is still happening. Where as, it was an intermittent problem before this morning, now it's constant. No matter how many times I refresh the browser, "Live worker status" only shows "No miners are connected" now. The other panels on the page show that the miner is still connected and mining.
-
travelinmusic
- Posts: 50
- Joined: Wed Dec 20, 2017 1:49 pm
Re: dissapearing dollars and BTC to coinbase instead of wallet
Thanks for the help Steve!, The live worker status seems to have been resolved. Not sure if was Steve's adjustment (if thats what he was referring to above,) or because I rebooted the OS on all miners at about the same time of Steve's reply. Either way all miners are showing properly in 'live worker status' now and since.
HOWEVER, That was not the real problem of the dollars disappearing. There are still No transactions in my coinbase US dollar tab and still missing about $54.51 from the prohashing live balances dollar tab. I will watch closely if the next transfer occurs proper but I am only at 1% dollar mining due to this issue so it may be a while.
Steve, were you referring to a 10AM change to repair the 'live worker status', or the missing dollars?
Either way thanks for the great website! AND are dollar payouts normally listed in 'account activity'?
HOWEVER, That was not the real problem of the dollars disappearing. There are still No transactions in my coinbase US dollar tab and still missing about $54.51 from the prohashing live balances dollar tab. I will watch closely if the next transfer occurs proper but I am only at 1% dollar mining due to this issue so it may be a while.
Steve, were you referring to a 10AM change to repair the 'live worker status', or the missing dollars?
Either way thanks for the great website! AND are dollar payouts normally listed in 'account activity'?
-
travelinmusic
- Posts: 50
- Joined: Wed Dec 20, 2017 1:49 pm
Re: dissapearing dollars and BTC to coinbase instead of wallet
Update, I spoke too soon.
1) Live worker status fails this morning.
2) US dollars disappeared/gone still. (about $50.51. seems like amount changed lower so I will start taking screenshots)
3) No dollar payouts listed in account activity
4) new issue... 12/21 +earned is not showing although -payout is.
1) Live worker status fails this morning.
2) US dollars disappeared/gone still. (about $50.51. seems like amount changed lower so I will start taking screenshots)
3) No dollar payouts listed in account activity
4) new issue... 12/21 +earned is not showing although -payout is.