Payment not received
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Re: Payment not received
Hello, I'm waiting for payment on the 21st. Since the balance sheet is Payout Reddcoin, and ID is still not there. Today I have already begun 28 Tuesdays ... How long to wait?
Re: Payment not received
Wait to be replied to your ticket.r888r888 wrote:Hello, I'm waiting for payment on the 21st. Since the balance sheet is Payout Reddcoin, and ID is still not there. Today I have already begun 28 Tuesdays ... How long to wait?
Re: Payment not received
Payment for today has been logged with no transaction hash. Please investigate. Thanks!
-
AppleMiner
- Posts: 736
- Joined: Sat Sep 30, 2017 1:44 pm
Re: Payment not received
What payment?Helotours wrote:Payment for today has been logged with no transaction hash. Please investigate. Thanks!
What date is TODAY?
What coin?
What account?
If it has been over 24 hours, please put a ticket in Https://support.prohashing.com
Re: Payment not received
Already put a ticket in.
Payment 12/2/2017
Peercoin (PPC)
Account: helotours
Note: no automated email response from support generating ticket #.
Payment 12/2/2017
Peercoin (PPC)
Account: helotours
Note: no automated email response from support generating ticket #.
-
Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Payment not received
Chris spent 10 hours last night trying to figure out the E-Mail support ticket issue, and that's why there aren't any E-Mails being generated and why we aren't releasing the parallel server today. I'm going to continue where he left off to see if I can get this and the other backend tools set up. I apologize for the problem.Helotours wrote:Already put a ticket in.
Payment 12/2/2017
Peercoin (PPC)
Account: helotours
Note: no automated email response from support generating ticket #.
Re: Payment not received
I have about $42.00 in BTC and I have lowered the threshold to get it to pay so it should trigger a payout but it is not working.. Please check this for me.
I have it lowered to .00256 payout and network min is .0025 so it should trigger the payout?
I have it lowered to .00256 payout and network min is .0025 so it should trigger the payout?
-
Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Payment not received
.0025 now worth above $42. We'll re-examine the transaction fees on the bitcoin network, but I don't think it's worth using that network for payments of less than $20 anymore.