cannot recover password
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
cannot recover password
I have just enabled 2FA and try to login again with usual password but failed. Tried use recover method but it said the username and email does not exist. What the heck is going on?
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AppleMiner
- Posts: 736
- Joined: Sat Sep 30, 2017 1:44 pm
Re: cannot recover password
Did you setup an Email account in your settings so that password recovery could be enabled?
I would say just try it again with the 2FA.
I would say just try it again with the 2FA.
Re: cannot recover password
I dont think so. Is that enable by default?AppleMiner wrote:Did you setup an Email account in your settings so that password recovery could be enabled?
I would say just try it again with the 2FA.
What I did just enable the 2FA and nothing rlse after registering with prohashing. So now what kind options do I have?
Re: cannot recover password
I dont think so. Is that enable by default?AppleMiner wrote:Did you setup an Email account in your settings so that password recovery could be enabled?
I would say just try it again with the 2FA.
What I did just enable the 2FA and nothing else..after registering with prohashing. So now what kind options do I have?
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AppleMiner
- Posts: 736
- Joined: Sat Sep 30, 2017 1:44 pm
Re: cannot recover password
Make a new account, ditch the old one, and start using the new account.
Setup an email so you have recovery options, use an unique never before used on any other site password with strong protection level.
Disable Tor, but that may be disabled for new accounts by default, and then turn on 2FA.
Setup an email so you have recovery options, use an unique never before used on any other site password with strong protection level.
Disable Tor, but that may be disabled for new accounts by default, and then turn on 2FA.
Re: cannot recover password
i cannot make a new account, if i switch to new account, my old payouts will remain there. I have to make sure the payouts first. Or is it transferable from the old one to the new one?