Search found 8 matches

by Paula Godshall
Mon Feb 21, 2022 8:56 pm
Forum: Mining rig and connectivity support
Topic: Ethash Low Memory connection issues
Replies: 11
Views: 8823

Re: Ethash Low Memory connection issues

Steven noticed some Ethash-lowmemory miners were being assigned to Perkle despite it being in error, so he disabled Perkle for now. Let us know if that made any difference on the disconnect issues. When it stops working, in the dashboard it populates a huge amount of extra workers connected to the n...
by Paula Godshall
Fri Feb 18, 2022 7:24 pm
Forum: System support
Topic: Not able to connect with Gminer and ethash-lowmemory
Replies: 3
Views: 1591

Re: Not able to connect with Gminer and ethash-lowmemory

It looks like you're not the only one with this issue (see: viewtopic.php?f=16&t=8675&p=32154)

We are currently investigating.
by Paula Godshall
Fri Feb 18, 2022 7:21 pm
Forum: Mining rig and connectivity support
Topic: Ethash Low Memory connection issues
Replies: 11
Views: 8823

Re: Ethash Low Memory connection issues

I've already spoken to you earlier, but I just wanted to let you know that any messages you send us via any of our official support channels (email, Telegram, etc.) automatically open what we refer to as a ticket, though our new support system refers to them as conversations. There is a conversation...
by Paula Godshall
Fri Feb 18, 2022 7:12 pm
Forum: System support
Topic: payout coins to reflect coins mined
Replies: 3
Views: 2820

Re: payout coins to reflect coins mined

Is there a way to receive payouts in just the coins i mine? I don't want them converted at all. Or will i have to add all the coins in manually and spread the percentages across them. thanks We do not currently have a way to pay out exactly what you mined as-is in FPPS mode. FPPS payouts will follo...
by Paula Godshall
Tue Dec 07, 2021 1:06 pm
Forum: System support
Topic: Suggestion - Downloadable charts
Replies: 1
Views: 1569

Re: Suggestion - Downloadable charts

Hi, Thank you for the feedback. Sarah has submitted your feature request into our internal ticket system. We don't have the manpower to implement this at the current time, as we are currently in the process of a website redesign. However, we will evaluate your request in mid-2022 and get back to you...
by Paula Godshall
Wed Oct 27, 2021 9:33 pm
Forum: System support
Topic: Is the Chia payout working properly?
Replies: 30
Views: 11193

Re: Is the Chia payout working properly?

So Chia farming and payout is the same as mining other alogs, and payout depends on your setting in payoutoptions? Is it possible to get chia earnings payed in chia and mine with other algo (GPU) for coins set in Payoutoptions? That's what it looks like to me, I think the only other way to get paid...
by Paula Godshall
Mon Oct 18, 2021 7:44 pm
Forum: Mining rig and connectivity support
Topic: Getting odd 'build_broadcast_args' error
Replies: 10
Views: 5745

Re: Getting odd 'build_broadcast_args' error

The fix has been released as of 6 PM EDT today.
Let us know if you're experiencing any further issues!
by Paula Godshall
Thu Sep 23, 2021 11:40 am
Forum: News
Topic: Announcing expanded and live customer service!
Replies: 5
Views: 2673

Re: Announcing expanded and live customer service!

Thanks, all! I'm glad to be joining you!