Search found 4 matches

by jfrewards
Mon Oct 30, 2017 11:54 am
Forum: System support
Topic: cannot recover password
Replies: 5
Views: 2341

Re: cannot recover password

i cannot make a new account, if i switch to new account, my old payouts will remain there. I have to make sure the payouts first. Or is it transferable from the old one to the new one?
by jfrewards
Mon Oct 30, 2017 11:04 am
Forum: System support
Topic: cannot recover password
Replies: 5
Views: 2341

Re: cannot recover password

Did you setup an Email account in your settings so that password recovery could be enabled? I would say just try it again with the 2FA. I dont think so. Is that enable by default? What I did just enable the 2FA and nothing else..after registering with prohashing. So now what kind options do I have?
by jfrewards
Mon Oct 30, 2017 11:02 am
Forum: System support
Topic: cannot recover password
Replies: 5
Views: 2341

Re: cannot recover password

Did you setup an Email account in your settings so that password recovery could be enabled? I would say just try it again with the 2FA. I dont think so. Is that enable by default? What I did just enable the 2FA and nothing rlse after registering with prohashing. So now what kind options do I have?
by jfrewards
Mon Oct 30, 2017 10:23 am
Forum: System support
Topic: cannot recover password
Replies: 5
Views: 2341

cannot recover password

I have just enabled 2FA and try to login again with usual password but failed. Tried use recover method but it said the username and email does not exist. What the heck is going on?