This is an easy mistake to make and even easier to understand once you see how it works. The server is located in Philadelphia, PA, USA. As a result the server time is in EST timezone. The payout eligible is what you will be paid for the previous day's earnings...all the profit made prior to midnig...

I don't understand this situation:
Why payout is smaller than all my balances ?
Why they do not pay all earned amount, only part ?

Hello miners

Can Someone explain me How do payouts work?

How Payout threshold work ? Please give me example?

Me too:

Hello Strange situation !!! I reported that I forgot my password and support did not solve my problem till more than 3 days. In the meantime, my account has been running 24 hours with my 18 antminers !!! since yesterday's payment from prohashning till today today's payment has not affected to my wal...

still not work

still down

I apologize for this. We are getting to the tickets as quickly as our health allows. Unfortunately, password reset tickets are the lowest priority and we only address them after all other tickets have been dealt with. While we want to deal with everyone's problems equally, we feel that it's more im...

I've lost my password support wrote to me: "Hi Martin, Thanks for contacting us. In order to proceed, you'll need to prove your identity by sending a small amount of money from one of your payout addresses to our wallet. Could you tell us which coin you would like to use for this process so tha...